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An ABC of Lobbying

Introduction

Lobbying. Get out the green ink. Pen your wittiest most incisive thoughts to your local MP. Pop down to his surgery for 'words'. End the day with a cosy fireside chat in which you and he put the world to rights. Bish bosh. Sorted!

At one level, Lobbying sounds so easy. After all, it is about communicating. And even if the target of your communication is a little more elevated than usual, what could be simpler? Wrong.

If it is not for a clearly defined purpose, Lobbying is a waste of time and effort. Worse: done poorly, it can have the opposite effect to the one you hope to achieve.

The point of this note is to give people some structure to work to: to highlight some of the most obvious pitfalls; and to help turn a one-off communication into a long-term and positive relationship.

Manniq
October 2005

Outline

Lobbying falls into five stages. These are
  • Identify your target: who are you going to lobby
  • Research them thoroughly
  • Set Objectives: what results do you want from your action
  • Action: get on and do it!
  • Feedback: share the results with others in the campaign
That's IRSAF, for short. Its not the wittiest of acronyms - and anyone who can come up with better is welcome to do so.

The Lobbying Process


Identify your target

This may seem fairly obvious. First identify who you are going to lobby.

When it comes to parliamentary lobbying, your first and most obvious port of call is your MP. Details on your local MP can be found here:

www.theyworkforyou.com/

However, you do not need to restrict yourself to one individual. In fact, there is a great deal to be gained from spreading the gospel more widely.

In England, your locality will have some or all of the following:
  • an MP
  • Councillors
  • An MEP (Member of the European Parliament)
  • Prospective Parliamentary Candidates (ppc's)
  • Party Organisations
  • Trade Unions
  • Local Press
  • Church and other interest groups
In Scotland and Wales, you will also have Members of the relevant Regional Assembly.

Additional sources of information include:

For Europe:

www.europarl.eu.int/members/public.do?language=en

For Scotland:

www.scottish.parliament.uk/msp/index.htm

For Wales:

www.wales.gov.uk/who/constit_e.htm

Note: Wales has a system of top-up Assembly Members. So as well as your local AM, there are also Ams in the Welsh Assembly by virtue of their position on a party list.

A single source for most of the above can be found at:

www.dodonline.co.uk

That's a lot to get to grips with - and it may be more than you wish to contemplate in one go. But when it comes to the politics of law-making, it is worth casting your net wider than JUST your MP.

Why? Because if you just seek out one opinion, you place yourself in the role of supplicant before the seat of power. If you seek out several opinions - and can show up the differences between those opinions - then you put yourself in the driving seat: you start to influence the political process.

Look at that target list once more:

- there are frequently differences in party allegiance between Westminster, Regional and European parliaments: sometimes those differences spill over into real personal animosity. Worth knowing about;

- ppc's are the individuals who are most likely to stand for the other parties if there were a General Election tomorrow.

They almost certainly WILL have differences with the sitting MP. If your MP is hostile to the cause, opponents may provide insider information you won't obtain elsewhere. Bear in mind also that MP's die: there are likely to be half a dozen bye-elections between now and the date that any Bill on the consultation proposal comes before parliament;
  • Party organisations are less likely to be helpful. In most cases they will be sewn up by the sitting MP;
  • Church MAY be very helpful: if you can get your local church to speak out against censorship, that cuts one plank from under the feet of any argument FOR the consultation;
  • Local Press is both a target for lobbying and a forum for your views. It's a good place for letters. If you have the right turn of phrase, local Radio may also be a good outlet.
You can treat this as a pure PR opportunity: or you can take some time to cultivate the right contacts: editors, Researchers and Producers. Once you are known to be an intelligent and interesting contributor on a given subject, there is a good chance that they will contact you when they want a point of view.

In the following sections, references are to your MP. However, much the same points apply to any/all of the above.

Research your target

Before you write (or speak) a single word to your target, do some background research. For starters, it is worth understanding a little bit about what MP's actually DO:

YAYMP.pdf

Or for a lot more understanding, try:

news.bbc.co.uk/1/hi/uk_politics/a-z_of_parliament/default.stm

Get under their skin. Is your MP a man of principle - or a careerist arse-licker? Does he have special concerns? Is his seat a 'safe' one? Or highly marginal? For some very in-depth information about the outcome of the last general election in the UK, try:

politics.guardian.co.uk/election2005

If you navigate carefully around this, you should be able to identify not just the MP in a given constituency, but also their opponents, together with biographical details about ALL candidates in the constituency.

The BBC's MP database provides a slightly more personal view of individual members:

news.bbc.co.uk/1/hi/uk_politics/2160988.stm

A word of caution: this appears to relate to the last (2001) parliament: it is not updated with regard to the 2005 General Election. If anyone knows whether they have produced an updated version of this database (and where to find it), please let us know.

BBC results for that election are at:

news.bbc.co.uk/1/shared/vote2005/flash_map/html/map05.stm

Take a look at parliamentary voting records:

www.publicwhip.org.uk/index.php

Use your local press and radio archives to look also at locally reported speeches. Go to Hansard for what your MP has said in parliament (and also what pq's - parliamentary questions - they have put forward).

www.parliament.uk/hansard/hansard.cfm

Find out what committees they are on and whether they are on the government pay roll. Not just Cabinet rank: a very large number of MP's carry less widely reported junior ministerial responsibilities. This is worth knowing. A backbencher can defy the government with relative impunity. This is not the case for a Member who is part of government.

Check out 'Westminster Hall Debates (available in Hansard). These are debates on issues of public concern. They happen outside the formal structure of parliament and MP's often open up here in terms of what they really think about an issue.

Look at the MP's home page (and any blog they run). This is a good first place to look:

www.epolitix.com/EN/MPWebsites

Otherwise, fall back on Google, plus your MP's name.

Basically, know your target - and tailor your approach accordingly. This is especially true if you are setting out to influence them (see below) as you need to understand what are the right buttons to push - what are the areas to avoid.

Set Objectives

This may seem a fairly obscure point. Surely EVERYONE knows what lobbying is for? Not so. Once you know who you are going to talk to and where they are coming from, it is absolutely essential that you decide what it is you want to achieve as a result of your dialogue with them.

Now is also the time to place your activity into a wider context. Lobbying is not about one-night stands: the quickie letter, or the five-minute meeting. Good lobbying is about creating a relationship with your target, which you will then use, in future, to further the campaign objectives.

Clearly, the nature of the relationship will change according to your target's views on the subject: I would expect Michael Gove (Conservative) or Lembit Opik (LibDem) to be much more fruitful contacts than Vera Baird (Labour). But even if your contact is initially hostile or unhelpful, there will be reasons for continuing to drip feed information and argument in their direction.

What are sensible aims for Lobbying? As always, the obvious is not necessarily the right answer. You are dealing with individuals with strong convictions and a history of immersion in the issues of the day. The one thing that you are unlikely to do in an initial meeting is change their minds significantly on any issue. So what can you achieve? Below are some suggestions (which apply equally whether you are writing, phoning or meeting):
  1. Put yourself on the map:
    1. Explain Backlash! Before you knock on your MP's door, the chances are that they have never considered bdsm as anything other than an isolated perversion, carried out by furtive people in plastic macs. They almost certainly will NOT see it as an activity that has a community or organisation behind it.

      Introduce yourself as talking on behalf of Backlash - a national umbrella group uniting organisations concerned with Free Speech, Civil Liberties and Alternative Sexuality.

      Refer to some of the organisations supporting Backlash.

      Throw in statistics: there is good evidence that, in the widest sense of the term, c. 4 million individuals in the UK have practised or are practising BDSM. Make it very clear that we are not a bunch of loonies - but a fledgling lobby group that is just starting to flex its muscles.

      Don't threaten: but make very sure that they get that message; we are here and we are here to stay.

      In the first instance, this is one of the most important jobs that you can do. MP's respect organised pressure

    2. Explain yourself!

      So why are your there? The consultation process is an obvious reason: but spell it out. Some MP's will not even be aware it is happening.

      Explain the issues (see elsewhere) - but also focus on how this proposal will affect YOU. Theory is good - but fear is better.

      You will end up living in fear, because the effect of the legislation will be retrospective (criminalising images that may have been gathered legally before any legislation, and for which traces remain on your pc).

      You will be unable to know whether you are a criminal (which is itself contrary to Human Rights Principles). You may be criminalised for looking at images 'sexually' - when someone who looks at the same image 'non-sexually' would not be a criminal.

  2. Gather intelligence

    At an initial meeting, you should be looking to find out where an individual stands on specific issues. The more information you can glean, the better.

    For instance, an immediate reaction might be that an MP is in favour of controlling offensive images.

    But dig: WHY do they think this is important? Is it the issue of harm? Jane Longhurst? Women's Rights? Religion? And do they have concerns that might lead them to change their mind? Do they see the civil liberties issues as important? Or the enforceability of any legislation?

  3. Inform and educate

    Not wholly separate from the point above about explaining Backlash and youself - but something to work on over time.

  4. Make yourself Useful

    A step up from 'Inform'. MP's are often light on resources (large expenses budgets notwithstanding). If they are interested in an issue and wish to keep up to speed with it, then they will probably welcome regular updates from people who are knowledgeable on the subject.

    That doesn't mean they will take your every word at face value: it is quite likely that they will maintain links to 'the other side' as well. But the more you can make yourself out as a good clear source of information about one point of view, the more likely the MP will be to come back to you for input.

  5. Get Yourself some Publicity

    Just as MP's are largely ignorant of the bdsm community, so is the public at large. It makes sense, after any interaction with an MP or other prominent person, to let the press know what you are doing. (Providing you are happy to go public).

    But always be careful with this one. Most MP's won't mind a story along the lines of 'Jane Smith from Backlash today sought the support of her local MP in….'

    If your MP is truly a lost cause, then a degree of confrontation is possible - and makes an even better story: 'Jane Smith today demanded that her local MP stand by the principles on which he was elected and….'

    However - and this is where caution is advisable: don't try to corner your MP; don't try to manipulate them into appearing to support a position that they do not. If you are tempted to put out a story along the lines of 'Local MP today gave his support to Backlash member Jane Smith', check it first with the MP (or his staff).

    If you do try and force the outcome in this way, you could well undo all the work you have just done in terms of lobbying (and guarantee that your MP won't meet with you again).

  6. Gain Commitment to specfic actions

    One thing you almost certainly will NOT get is a blank cheque by your MP against any proposed legislation. MP's don't like leaving themselves hostage to fortune: so they will try to duck direct questions and avoid big issues.

    What you may be able to do is to get your MP to take up the Backlash cause on some subsidiary point. You can ask him to:
    1. write to the Minister concerned/ask a parliamentary question for clarification of the government's intentions in a specific area: this has the double advantage of keeping dialogue going between you and your MP AND keeping Backlash on his desk for longer;

    2. give you an undertaking that he will speak up on a specific principle. There are so many loopholes in the proposed legislation, that you can take your pick.

      This is where your initial research comes into play: make it easy for him to say yes; make the issue in question one where you are already fairly sure of his response. Again, a double benefit of keeping you in the loop and Backlash on his desk;

    3. beyond that, look for any and every means to prolong and obtain involvement. Invite him to a local meeting. Invite him to a debate. Challenge him to debate the issues on local radio.

      The key point here is involvement: you are looking to continue the dialogue with your MP. You need to make it easy for your MP to remain in contact - and at the same time, difficult for him to say no to any questions you may ask.

Action

It is up to you how you make contact with your MP. Obviously, you may choose to use any channel available - although more outlandish options (such as messages in a bottle or SMS are probably not advisable).

The three main channels are therefore:
  • Letter
  • E-mail
  • Meeting
And these really dwindle to two: e-mail on its own tends to be regarded more lowly than a 'proper' letter or face to face meeting. But don't ignore it altogether: if you choose to write to your MP, it is worth sending an electronic version attached to an e-mail at the same time - especially if your letter includes web links.

Some individuals might opt for the phone - although the chances of getting through directly if you have never met your MP before are slight.

In general, I would opt for both letter and follow-up meeting: the letter is courtesy and introduction. It also allows you to meet and have some chance that your MP will know what you are talking about. Thereafter, continue the relationship as seems most appropriate.

Preparing for Action

Key Stages in preparing for Action are:
  • Identify and Research (see above)
  • Set Objectives
  • Plan a series of interactions with your MP
So:
- Research might reveal that your MP is a moderate Labour member with a small majority and a strong expressed commitment to civil liberties. However, he is also known to be ambitious and to be seeking a position within the government in the next two to three years.

Further research might identify an ongoing feud with his local MEP (LibDem): and a strong second place challenge from a Lib Dem councillor who fought the last election and is likely to fight the next.

- Objectives: you will not, realistically, convince this individual to vote against the proposal if it comes forward as a Bill. However, you may convince him that this is a dangerous issue on which the government might lose votes (and he might lose his seat).

You should therefore look to him to ask specific (awkward) questions of the Minister. You might be able to identify aspects of forthcoming legislation that he would have principled difficulties with. You might (just) be able to convince him that certain aspects of the legislation need to be amended if the government is not to suffer a PR disaster - and therefore seek his support in either putting forward (or supporting) an amendment and/or abstaining on certain parts of the Bill when it comes before Parliament.

In parallel with the above, you will 'make friends' with the MEP and second-place candidate, feeding them with whatever ammunition comes to hand in order to embarrass the sitting MP. For instance, a speech by the MP that 'the Law must be seen to be fair', juxtaposed with legal opinion on the proposal that it would breach Human Rights.

In respect of ALL of these individuals, you would ask that they contact you if anything happens in parliament that is relevant: and you should offer to provide them with advice and/or introductions to their local bdsm community (invite them to a munch?).

- Planning will take all of the above into account. For instance: <
Month 1Introductory Phone calls to relevant PAs
Introductory letters to MP, MEP, ppc
Talk to researchers/producers on local radio
Month 2Follow up letter if no response
Arrange first meetings
Set objectives by meeting
Meet: agree actions/follow-ups
Invite ppc to local munch
Month 3Send position paper/flyer/material
Occasional letter to one or other of targets with observations on speeches they have made
Write/ask for a meeting if any specific parliamentary development
Month 4Start the cycle again: meet MP to understand any developments in parliament
And so on….

The key point here is that lobbying is continuous, not a one-off.

Practical Stuff

A little Google research should give you most of the names you need. Most MP's and MEPs have their own personal web pages - and if they haven't, you should be able to obtain some information from the sites listed in the first two sections.

Phone numbers for your MP's constituency office are usually available via your local council and/or in local newspapers. So, too, are the times of surgeries.

If you find those routes of little help, try phoning the MP's office directly at the House of Commons: 020 7219 3000 - and ask to be put through either to the relevant PA, or to the relevant Party Whip's Office. They should be able to give you a local phone number and/or an address to write to.

Don't worry about the local address, though: if in doubt, just write direct, via the relevant body:

Your Local MP
C/o The House of Commons
Westminster
London
SW1A 1AA

Your Local MSP
Scottish Parliament
Edinburgh
EH99 1SP
Tel: 0131 348 5000

Your Local AM
National Assembly for Wales
Cardiff Bay
Cardiff CF99 1NA
Tel: 029 20 825111

Letter Writing

Originally, we considered providing a standard letter or two. In the end we decided against. As the preceding sections suggest, what you do should be individual to your MP and your lobbying plan. Standard letters run the risk of looking, well, standard.

For inspiration, look at letters that have been written by other members of the campaign.

We are planning to provide a guide to key points that you can make. Use that when it is published. Produce drafts of what you intend to send - and pass them by others in and out of the campaign.

Accept criticism gracefully. Not every point made about your writing style is fair: but if you ask for input, take it. If you want an overview from other people involved in the campaign - especially the Lobbying Group - ask for it. In the first instance, e-mail manniq@hotmail.com

And read through this section. It may contain a few pointers that you will find useful.

Writing Technique

Half a dozen paragraphs will not really convey what it can take seasoned copywriters years to learn. But take heart: some writers write with no formal training whatsoever (John Cleese for one). Others still manage to turn out dross after years and years of practising their 'art'.

So a few tips:
  1. Length matters: a letter should be as long as it takes. If you have a case to make, make it. And if it takes some explaining, explain it;
  2. By contrast, sentences (and paragraphs) should be short. Declarative. To the point. If you are tempted to sub (use sub-clauses, that is), DON'T. You can almost always split up a sentence of thirty-plus words into three sentences of ten or eleven words;
  3. Avoid Latin and long words. Write 'need' rather than 'requirement'. 'Improve' rather than 'ameliorate'. And so on.
  4. Use examples. Personalise. Talk about what the proposal would mean for YOU and your friends. Avoid giving law lectures (unless you ARE a law lecturer);
  5. Be careful of humour: your joke may be someone else's blank look;
  6. Be polite;
  7. Break your copy up with headlines;
  8. Don't end the page with the end of a paragraph: continue over, so as to carry the reader across with the sentence.

Overall approach

One long-taught approach to letter-writing is the AIDA method:
gainAttention
grabInterest
createDesire
demandAction

In terms of writing to your MP, the first stage calls for some careful thought, but could lead you to start with a headline such as:

In 18 months time, Charles Clarke is planning to send me and my friends to jail

This ought to provoke immediate Interest. Why? What does the esteemed Home Secretary have against you?

Desire is about making the case for why your MP should be involved in this issue. This issue matters to him: show HOW it matters. Personalise again. Avoid generalities and talk specifics. It matters because it will change how people view him.

Finally, Action is whatever you hope to persuade him to do as a result of receiving the letter (in this case, probably little, beyond meeting with you).

Assume nothing: explain everything. Introduce yourself and Backlash. Explain why you are writing. Make your case, but be careful about making specific demands. Yes: you want them to commit to doing something for you. But turn it round: ask them to explain what support they are able to offer.

The Answer to Everything

Finally, it doesn't matter whether you try and use the techniques outlined above - or just write 'off the cuff'. The greatest piece of advice I have ever encountered is: write as though your audience is sat on the opposite side of your desk - and you are talking directly to them.

If you wouldn't say it in everyday polite conversation, perhaps you shouldn't write it either.

And if you are stuck for words, talking to your imaginary friend may help you find a way through.

Meeting your MP: Techniques and Etiquette

If you have read this far, you will probably have guessed that getting ready for a meeting is about more than dressing up and going out the door. (Dom/mes will love this bit!).

It is about control. You need to start the meeting knowing exactly what you want to get out of it - and end the meeting having done so.

That control does not need to be explicit. Indeed, given the sort of control freaks you are dealing with, they will resist any attempt by you to follow YOUR agenda. Which is why clarity on your part is even more important:
  • Don't go into a meeting without first writing down what you want out of it (see above re. planning). That may just be three or four points: but you should know why you are going and what you want to achieve;

    If you are not a confident speaker, it may be worth scripting some of what you wish to say - or at least writing down some bullet points for you to refer to during the course of the meeting.
  • Decide how long you are likely to need. It is very tempting just to go along to your MP's next surgery. Tempting - but possibly a bad move. If he is a busy MP, then you will be on a timer: he will be stressed; and he will be eager to move on to the next case;
  • When arranging to meet, work out in advance how long you reckon you need.
    Ten minutes is almost certainly too short. An hour is probably far more than an MP will be prepared to grant on a first meeting. A lowly opposition backbencher just might: an up and coming junior minister is unlikely to give you more than half an hour. So negotiate this with the MP's secretary/PA BEFORE the meeting.
  • Beware meetings 'at the House': if the meeting takes place on a night when legislation is being voted on, then you risk having your MP summoned to vote half way through. Also, space in the Commons is limited. If you meet at Westminster, there is a good chance that you will end up meeting in the Central Lobby. A good traditional meeting space - but a poor choice if you are unconfident and easily embarrassed.
  • Fridays are traditionally days when MP's spend time in their constituency - so if this works for you, it might be worth aiming for a half an hour on a Friday afternoon;
  • During the meeting, do plenty of listening. It is polite - and it helps you to understand where your MP is coming from.
  • Do not allow the meeting to degenerate into JUST a lecture by your MP. Keep an eye on the time and if it looks like you are running out, be polite, but firm and drag them back to YOUR agenda. "Thank you. That is interesting. However, I see time is running short and I wondered if you would mind my asking a couple of things before we have to break up."
  • If you feel you lack the confidence to do this sort of thing, take someone with you who will. Make sure THEY are tuned in to your agenda - and that they are not someone who is going to go off on a tangent of their own;
  • Don't be over-awed. Most MP's are pretty ordinary people. The only difference between them and us is their lust for power. The one thing to be very conscious of is how busy many backbenchers are. This means they are time poor and haven't time for waffle. It makes them prone to stress…to not listening too carefully….and to transferring that stress on to their audience. There isn't a lot you can do about this - except to be aware that it is likely to happen, and prepare yourself mentally for it.

Lobbying DON'Ts

Whatever you do,
  • Don't threaten, ambush, bully or misrepresent (your MP is perfectly capable of doing all those for himself, and will react very negatively to anything you try and throw at him).

    One area where it may be tempting is in terms of suggesting you will work against him if he fails to support your cause. He will have heard this a thousand times (literally) and be utterly bored by it. It should be sufficient that you are there - and that you have pointed out to him that you represent a not insignificant number of people. However…
  • Don't play the numbers game: Backlash does not yet have the numbers clout of the Cof E or Countryside Alliance. If you start pointing out how many people back your cause, the MP will do the sums and work out how many oppose it. You are seeking support because you are principled and right. And because you represent a valid minority.

Feedback

One of the most important roles for lobbying is to gather information. That information needs to go back into the campaign. Not for any especially sinister purpose. But so that others can use it.

It helps to know what sort of majorities are shaping up for certain government propositions. This allows us to determine where to attack (and where not to). It also allows us to target any future communications more directly.

Over the next few days, we will be putting together a form which, we hope, you will use to provide feedback on. In the meantime, it would be helpful if you could feed back the results of lobbying to manniq@hotmail.com
As a minimum:
  • Who you lobbied name, role (MP, MEP, etc.), constituency, party, responsibility (minister, shadow minister, etc.)
  • When (date)
  • Your own details as minimum, contact details, so that people can talk to you about your experience, if they wish to. If you desire anonymity, an online nick will do.
  • Your objectives What you set out to do in your encounter: MP's opinion, request for information, action, etc.
  • MP reaction favourable, unfavourable, (incandescent!)

Addendum: Note on Lobbying Peers

Many of the same principles apply to the Lords as to the Commons. The one difference is that there is a greater expectation of respect when approaching peers.

Finding information about the members of the House of Lords
A full list of the members can be found at
www.parliament.uk/directories/directories21.cfm

Biographical information (including education details) are available at
www.dodonline.co.uk

A register of Lords' interests (including, where relevant, academic appointments) can be found at
www.parliament.uk/about_lords/register_of_lords__interests.cfm

For members speeches, etc. on various issues, use Hansard as for MP's:
www.parliament.uk/hansard/hansard2.cfm

Contact
To contact members of the House of Lords. Letters should be addressed to members at:

[Lord's Name],
House of Lords,
London,
SW1A 0PW

A guide to forms of address for members of the House of Lords is set out below. (It sounds stuffy, but using the correct form of address will help your case). Very few members of the House of Lords have offices or a secretary, so trying to contact them by phone is a bit hit or miss. However, if you need/want to try you can:
  • Ring the main switchboard on 020 7219 3000 and ask to be put through to a member. They will try to connect you if the member has a desk and telephone number;
  • Leave a message with the 'Message Service' on 020 7219 5353.

Forms of Address

TitleSalutation (in letter)Outer envelope
DukeDear Duke of LondonHis Grace the Duke of London
MarquessDear Lord LondonThe Most Hon. Marquess of London
EarlDear Lord LondonThe Earl of London
CountessDear Lady LondonThe Countess of London
ViscountDear Lord LondonThe Viscount London
Baron Dear Lord LondonThe Lord London
BaronessDear Lady LondonThe Baroness London
LadyDear Lady LondonThe Lady London
ArchbishopDear ArchbishopThe Most Rev. and Rt Hon. Archbishop of London
BishopDear Lord BishopThe Rt Rev. Lord Bishop of London